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Holiday Inn

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Holiday Inn is a large hotel chain which was established in 1952 in Memphis, after its founder Kemmons Wilson decided to change the situation with the roadside motels, poor in quality and inconsistent. Holiday Inn hotels are located mostly near the largest highways because according to the original idea of the founder of the chain the hotel should be readily accessible to road travelers. These hotels provide accommodation at average prices. Now Holiday Inns are owned by InterContinental Hotels Group. The standards of the company are: cleanness, predictability, family-friendly attitude. There are high-rise plaza hotels and low-rise hotels, mostly all of them have pool, gym and the rooms are cozy and comfortable. Please try to contact Holiday Inn Customer Service directly prior to posting any complaints on this site.

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Holiday Inn Reviews

Jonny5
Holiday Inn - Poorly managed

Daisy Snow the general manager of the holiday inn express in hinesville, ga does not practice ETHICAL HIRING PRACTICES AND WILL NOW BE TURNED IN TO THE EEOC. HER EMPLOYEES HATE HE...

#290556
Jan 20, 2012
32

Anonymous
£500 for an indifferent night in Holiday Inn

My colleague had booked a room in the Holiday Inn at Brentford in the UK for one night. He did so online. He thought that he may need another room for another colleague. 24 hours b...

#290480
Jan 20, 2012
50

Jaberwoki
Holiday Inn express phila pa

After a miserable experience at this hotel, I called their p.r. They were as unpleasant as the hotel was.I recommend NOT giving them your business!!!! hotel was dirty,...

#289859
Jan 18, 2012
40

Normajsi...
Holiday Inn Resort, Wrightsville Beach, N.C.

My daughters and I stayed at the Holiday Inn Resort in Wrghtsville Beach, N.C. On Dec. 23-26. Our complaint is, the security of this place, We had seen a man early in the mor...

#286346
Jan 04, 2012
81

Anonymous
Holiday Inn - BEWARE OF DEPOSIT SCAM

A 2 NIGHT RESERVATION WAS BOOKED THROUGH THE INTERNATIONAL NUMBER. WE WERE TOLD TO "GUARANTEE" THE ROOM A DEPOSIT HAD TO BE PAID IN FULL. THE PAYMENT WAS MADE BY CREDIT CARD . OVER...

#284019
Dec 26, 2011
72

Jaberwoki
Holiday Inn express philadelphia

Hotel is dirty, staff was rude, parking was impossible. And they charged more than agreed upon on line.I am a respected older business woman who has stayed many place...

#282430
Dec 18, 2011
72

Anonymous
Holiday Inn - Drug Addict

I am writing this complaint as an employee of the Holiday Express Inn in Weston, WV. Granted that the people of WV are notorious for pill addiction as well as other illegal substan...

#281689
Dec 15, 2011
168

Anonymous
Holiday Inn - Children injured in the pool and we were blamed!

My stay at the Holiday Inn Express hotel in Picayune, MS was one of the worst hotel customer experiences ever—a paying customer should never be treated the way myself, my family ...

#275991
Nov 19, 2011
181

Kimberly...
Holiday Inn - Double charging and not reversing charges

I recently stayed at this hotel. I was charged for two rooms. I called and explained that I only rented one room and was told that they were not able to reverse charges only the ...

#274694
Nov 13, 2011
100

Anonymous
Holiday Inn - Not a good stay

We stayed at the holiday inn at winchester for 1 night. the water was luke warm so we did not bother with a bath. 1 of the pillow cases was dirty. the plates w...

#270366
Oct 25, 2011
69

Trixter#1
Poor customer service at Holiday Inn SanDiego, Ca

Good Morning,I stayed on Oct 2-6, very disappointed in the care given inthis hotel. Room are not up to standard, very noisy, garbage left in thehallways for...

#269335
Oct 20, 2011
64

Notfornu...
Beware of Holiday Inn Reservation Scam

As I have hundreds of times before, I booked a room at a Holiday Inn (this one in Phoenix) via the HI site. I selected a room with one of the lowest rates, added my credit card fo...

#267522
Oct 11, 2011
265

Anonymous
Holiday Inn - Discrimination

During the check in process the representative assisting me ask my reason for the stay since I live in the same town. I why she needed to know and she responded that they don't ren...

#264291
Sep 26, 2011
153

Anonymous
Holiday Inn - Euthanase Cat or lose full cost of prepaid room?

My mother and I were due to stay at Fisherman's Wharf on the final portion of a much waited for trip. I (stupidly) prepaid the room at a cost of six hundred pounds for 3 nights. ...

#264049
Sep 25, 2011
132

Anonymous
Holiday Inn Darwin don't stay here

Drove hundreds of km's (on a Sunday), my wife was not well, lost my wallet, had already paid for two nights of accommodation, have stayed here before, couldn't access bank...

#255374
Aug 14, 2011
160

Anonymous
Holiday Inn - Ignore reservation rates @HI Indianapolis

Avoid the downtown Indianapolis Holiday Inn. When I got my bill, they charged me $10/night (plus tax) more than my reservation rate. I had a printout of my reservation and pointe...

#254295
Aug 09, 2011
117

Anonymous
Yreka CA Holiday Inn Express

RE: Yreka Holiday Inn ExpressReservation was made using Holiday Inn Express Website and checked do you allow pets. Confirmation was given for Yreka, CA., Holiday Inn Ex...

#252151
Jul 29, 2011
146

Anonymous
Holiday Inn stephenville nl

I recently had a luncheon there and the service was deploreable the gentleman next to me has an allergy to gluten(celiac disease) he asked for no gravy which they did get right but...

#249209
Jul 15, 2011
104

Surfinno...
Holiday Inn SF airport. Room not ready, no fridge. dingy

Planned a trip to SF with wife, and son. Got to hotel and the parking lot was so small you can't stop in the lobby parking because the airport shuttle comes by. Then we go to check...

#247990
Jul 10, 2011
91

Dsbaltz
Holiday Inn - Extremely Poor Customer Service

Holiday Inn, Main East Gate 5711 West U.S. Highway 192 Kissimmee, FL 34746 (407) 396-4222 My mother had booked a room at this hotel about 2 week...

#247458
Jul 07, 2011
114

Anonymous
Holiday Inn, Ashville NC

I stayed at the Holiday Inn on Smokey Mt Pkwy in Ashville NC twice during 2010. The first time was ok. The second, they didn't bother telling me about a huge Indian Wedding con...

#245702
Jun 27, 2011
145

Anonymous
Holiday Inn charges

The charges on your credit card are not the same as the bill under the door. we booked four rooms, each room as the same amount, yet the bill on the credit card was 90.00 more, and...

#245528
Jun 26, 2011
116

Any
Holiday Inn - HI Seford,DE

Was there few days back,on prepaid reservation,was re-charged again,spoke to the management,to see that I was charged for the same room twice,everytime I talked to them to have mon...

#244166
Jun 18, 2011
142

Anonymous
Holiday Inn Harrisburg Pa Bad MGMT

The Prime Rib and Seafood buffet has gone downhill fast, the clams are white farm raised with no taste. The crab legs are dark and black, they do not taste good either. This is a r...

#242984
Jun 13, 2011
130

Megan Ca...
Holiday Inn - They ruined my 17th year anniversary.

Having 5 kids, we finally got a night to ourselves. At 3 a.m. we got a tap at the door, the front desk rudely telling us to be quiet. I said, really? The hotels filled with proms a...

#240753
Jun 01, 2011
206

Frebeckil
Holiday Inn - Small print says no refund

My son is graduatng from LECOM in Erie, Pa. I was unsure what day to reserve and because I was told the motels would fill up quickly, I went ahead and booked May 29th. My daughte...

#237464
May 13, 2011
364

Anonymous
Holiday Inn Columbus, IN

We recently stayed at the Holiday Inn in Columbus, IN having booked through Hotwire which listed this as a 3 star hotel. The room was dirty and run down, certainly not our idea of...

#236843
May 10, 2011
189

Mutsuzmu...
Be smart, stay away from Holiday Inn!

I stayed in Holiday Inn Belgrade for 12 days and when I was about the check-out they said that they can not accept any Euros or Dolars. Who in the world does not accept these curre...

#236677
May 09, 2011
132

Anonymous
Holiday Inn - Watch the fine print

Reserved on line for the Holiday Inn Norwich ct two months in advance. Decided to try someting new they were offering. Use part points and get a reduced rate for the room. Booked, ...

#235159
Apr 30, 2011
383

Anonymous
Holiday Inn cancellation policy is fraud and unfair

I had very unpleasant experience with Holiday inn express customer service. I made reservation to stay one night on April 4th two and half weeks in advance through their website. W...

#232725
Apr 16, 2011
1410
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Related Information

Hotels and Resorts
A resort is a place where people go as a rule to relax and recreate for holidays or vacations. These are places or even towns operated by a one owner. The most popular resort towns are Sharm el Sheikh in Egypt, Barizo of Spain, Cortina d'Ampezzo of Italy, Nice or French Riviera of France, to name just a few. As a rule resorts are placed in exotic areas, in the mountains or at the sea side and ocean. Resorts are sometimes misused to identify a hotel. However, the term resort means a broader range of services and amenities, besides food, drink, lodging, sports. Resorts also offer a larger number of lodgings and fancier entertainments than hotels. Hotels may constitute chains: when there are hotels of the same brand name in several cities or countries. All the large hotels operate restaurants in the same building. There are different types of hotels, like treehouse, cave, capsule, ice and snow, and underwater hotels. Hotels are usually built at most popular destinations, such as resorts, historic places, casinos, or at the railway and bus stations. For motorists on long journeys there are motels - small inns which offer direct access from the apartment to the vehicle. They are usually low-quality rooms with almost no facilities.

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