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1.6 Based on 19 reviews
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  • Customers like
    • Breakfast was great 2
    • Nothing special 1
    • Swimming pool 1
  • Customers don't like
    • Cleanliness 2
    • Personnel very inconsiderate 2
    • Promises not kept 2
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My wife and I stayed here for 4 days back in July. My car sustained damage from the mowing company hired by the hotel. The hotel manager asked me to get a quote, which I did, and took most of my Saturday morning to do. Repeated calls and even a certified letter to the parent company have been ignored for less than $100 in damages. A post in Yelp was answered by IHG – the parent of Holiday Inn. After they tried several times to convince the hotel... Read more

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stayed at the holiday in (airport location Shreveport La.) on 10/17/15 and at approx. 11:00 pm someone knocked on the door and attempted to force there way into my room. i was able to force them out and lock the door. the keyed entry point at the exterior of the building were not operational, and this location is in poor condition. stay here at your own risk. the only reason i opened the door is that i was expecting my daughter back from... Read more

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I'm very disappointment with holiday inn express staff, I was giving a bath room for a disable person, I didn't request this room, it was giving with out my authorization, at the present moment I'm not a happy person. The rate was high for the errors they did. They should be on shame on you news report. I would not rent a room again.

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I BOOKED A ROOM FOR TWO WITH A KING SIZE BED FOR OCT 6 & 7 AND CHECK OUT ON THE 8TH. APPROXIMATELY ONE LATER WE DECIDED TO GAO AND VISIT OUR DAUGHTER IN VICTOR , NEW YORK. I TRIED TO CANCEL AND WAS TOLD I WOULD BE CHARGED HALF OF THE FEE WHIH WOULD COME TO $ 216.33 AND ON THE RESERVATION IT STATED CANCELLATIONS FREE. MY WIFE AND I ARE RETIRED AND WE TRAVEL ALOT AND WE USUALLY STAY AT HOLIDAY INN EXPRESS OR HOLIDAY IN.WE NEED TO GET THIS... Read more

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spent a night at your location in Terre Haute Indiana...young gal working was rude after checking in an telling her I had knee surgery an I needed very little walking got a great location until I used my key card did not work..had to walk with all my stuff to front desk an she said rudely well it works a older lady said she would go back to the room an had to walk all the way back with all my loaded stuff no offer of help an confirmed it does... Read more

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Just returned from a stay at the Holiday Inn on Route 72 in Manahawkin NJ only to find that the bug bites on my legs and arms that are also on my Husband's and my Grandchilrens body are in fact BED BUG bites. The medi walk-in center gave us ointment and antibotics but this is just not acceptable. We have always stayed in Holiday Inn for all our vactions since my Children were little will NEVER stay at one again. If you plan a trip to this area... Read more

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I really do not like how you all played me on this hotel. This is not a hotel its a motel ive never been to a 3star hotel that looked or smelled like this the maintenance men had to come in twice because the heating was blowing out cold air i will never go thru u all again and i will keep giving u guys bad ratings until yall do something about my situation and other ppl situation we pay alor of money to u n ur sending us to crappy hotels Read more

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Shortchanged £17 by bar staff ! Holiday inn Basildon

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Me and my boyfriend stayed at the holiday inn on newtown rd in danbury ct . We were in bed undressed and the door opened the front desk gave another couple the key to our room and they walked in on us . The manager only gave us a discount on the room and acted like it was no big deal . I want a refund and never will stay at another holiday inn. Horrible customer service !!!

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I was a customer of the Holiday Inn at Richmond Virginia leaving on the 16th of May. It was our 34th wedding anniversary. Unfortunately on the night before checking out our 2015 Corvette Stingray was vandalized by someone in the parking lot. Someone had sprayed soda all over the paint causing extensive permanent damage. This was very distressing to us since the hotel was nearly empty that night. All week the hotel was at or near 100% and we... Read more

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