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  • Customers like
    • Breakfast was great 1
    • Leaving 1
    • Swimming pool 1
  • Customers don't like
    • Promises not kept 2
    • Tv does not work 1
    • Value 1

I really do not like how you all played me on this hotel. This is not a hotel its a motel ive never been to a 3star hotel that looked or smelled like this the maintenance men had to come in twice because the heating was blowing out cold air i will never go thru u all again and i will keep giving u guys bad ratings until yall do something about my situation and other ppl situation we pay alor of money to u n ur sending us to crappy hotels Read more

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Shortchanged £17 by bar staff ! Holiday inn Basildon Add comment

Me and my boyfriend stayed at the holiday inn on newtown rd in danbury ct . We were in bed undressed and the door opened the front desk gave another couple the key to our room and they walked in on us . The manager only gave us a discount on the room and acted like it was no big deal . I want a refund and never will stay at another holiday inn. Horrible customer service !!! Add comment

I was a customer of the Holiday Inn at Richmond Virginia leaving on the 16th of May. It was our 34th wedding anniversary. Unfortunately on the night before checking out our 2015 Corvette Stingray was vandalized by someone in the parking lot. Someone had sprayed soda all over the paint causing extensive permanent damage. This was very distressing to us since the hotel was nearly empty that night. All week the hotel was at or near 100% and we had no problems. Of interest is that a bus carrying Lake Forest High School students from Delaware... Read more

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Resolved

I stayed at the Holiday Inn Fort Washington for a convention in 2014 with my job and was surprised at how out dated the whole building was. I have stayed at multiple holiday inns through my business travel and have never had an issue at other locations. The pool was closed during my stay because of the time of year, the restaurant service was extremely slow too. There are not many hotel options in this area and hope that my company chooses another venue in the future to hold conventions at. The hotel is very convenient for out of state... Read more

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I guess (Holiday Inn Regency Hotel, Bar Harbor Maine) Holiday Inn does not publish reviews of guests who are unhappy. They keep saying I mentioned other hotel brands, so they will not publish this review. I did not refer to other "hotel brands" in my review. I think far less of the organization and feel the need to post my review other places. We purchased a full ocean view unit. I was told that it had a large fridge and mini kitchen area. There is no microwave. We started out in a room with a large fridge and were downgrade to a room with one... Read more

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Las week I went to the Holiday Inn in Torowa bar. The women's bathroom very bad smells. I went another time and so my experience was very poor service. Thank you. Higinia Add comment

Holiday Inn Express on the beach, Orange Beach, Al. No air conditioning. Maintenance guy came and at least got the fan blowing, just blowing hot air. Called next morning (after not sleeping all night), maintenance guy came in and said " this is not good ", then left. Never saw anyone vacuumn pool or straighten up pool area. Guys were at pool 10-11 am, with many people around, doing masonry work in the pool. They were sawing concrete with dust going everywhere. They were doing asthetic work. Housekeeping staff were rude and bad at their job.... Read more

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100% FULL

Holiday Inn - Cockroach!
1 of 2

Went to our room put out two month old to bed shut the lights off with just tv on and boom what scurries along the ceiling into the overhead smoke detector ? A *** roach! I called front desk we were moved but had to re put infant back to sleep and stay up all night making sure no creepy crawl ies went near her, we were not comped or even discounted. We spent over two hundred dollars for a night of terror. For that money we expected far better and should have been offered a free stay at another location. I frequent holiday inn at one specific... Read more

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1 of 4

I had the worst experience at the Holiday Inn downtown Atlanta Centennial Park in Atlanta, GA 30303. The bathroom had a dirty wall with what appeared to have had *** on it. The water was dirty, handle on facet broke.Residue in tub from dirty water! I could not shower that morning. Not only my points should have been given back. My money for the room should be placed back on my card! Add comment

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