Submit ›
  • Customers like
      No items
  • Customers don't like
    • Promises not kept2
    • No air conditioning1
    • Downgraded without compensation1

I am at goa (india)I am in the hotel now. All day I could only hear hammers beating and drilling. I have stayed everywhere on the globe, it's not like holiday Inn is cheap. Even after I have complained it just doesn't stop. Add comment

  • Nov 01, 2014
  • Hotels and Resorts
  • Reservation
  • 38
  • REVIEW RATING 4/5

Originally booked for 4 nights, stayed for 2 nights. Booked through Reservation Counter (which I thought was the reservation system for the hotel). Booked a "upgraded ocean view room" in main hotel with "oceanfront balcony". I called the Reservation Counter and specifically asked to have one of the newer "Updated Rooms" after reading some of the reviews about the older rooms. I was... Read more

Was this review helpful? 0 0

  • Oct 19, 2014
  • Customer Service
  • Charleston, South Carolina
  • Poor Customer Service
  • 27
  • REVIEW RATING 3/5

I went into your store on center drive in N Charleston SC. to have a 130 copies made and laminated at a cost of 130.00. I told them i would be in the next day to pick them up. I tried calling at least 5 times and was on hold as long as 18 Minutes.So I drove to the store at 1:30PM to be told no they are not done another hour.I showed a manager my phone and how long I was on hold all he could say... Read more

Was this review helpful? 0 0

  • Sep 24, 2014
  • Hotels and Resorts
  • Ankara, Ankara
  • Hotel Accommodation
  • 28
  • REVIEW RATING 3/5

Hi. My name is harun karabudak wants to check in 24 09 2014 for holiday inn ankara but the toom was full of smoke sneling and i wohld like to change my toom bit hotel management said we cant change your room and adviced me to stay another hotel. I am still waiting at the reception for not smelling room the hotel management didnt give me the room.now i am hoing for cogarett smelling room and... Read more

Was this review helpful? 0 0

  • Sep 14, 2014
  • Hotels and Resorts
  • Spearfish, South Dakota
  • Hotel Rooms Reservation
  • 54
  • REVIEW RATING 4/5

TERRIBLE customer service! I made reservations in person weeks prior to arrival. Reserved six rooms for a 45 yr college reunion, specifically requesting ground floor rooms, since a few participants have mobility issues. I reconfirmed twice before the date, by phone to the hotel front desk, and was assured each time our request would be honored. Upon arrival, 30 min before check-in time, I was... Read more

Was this review helpful? 0 0

  • Sep 12, 2014
  • Hotels and Resorts
  • Little Rock, Arkansas
  • Hotel Accommodation
  • 34
  • REVIEW RATING 3/5

Unable to sleep because the room is extremely bright and front desk did NOTHIGNG. The obnoxious light located outside my window never turns off, according to the front desk, and the transparent trashy material you use for your so-called curtains doesn't do anything as a curtain. You can't get the room dark at all. I asked the front desk, at what time you turn off the lights right outside your... Read more

Was this review helpful? 0 0

  • Aug 19, 2014
  • Hotels and Resorts
  • Concord, New Hampshire
  • Staff
  • 449
  • REVIEW RATING 5/5

I checked in to the Holiday Inn in Concord, NH. Upon entering my room, I took a brief business call and undressed to shower. Suddenly the door to my room opened and a strange man entered (not a staff member). I screamed as he stared at my naked body. After a few moments he apologized and I was just screaming "Go! Get out!" while running around to cover my fully exposed, now visually sexually... Read more

Was this review helpful? 2 5

  • Aug 14, 2014
  • Hotels and Resorts
  • Chilled Room
  • 25
  • REVIEW RATING 2/5

Checked into Holiday Inn Unionville,PA. Rooms were well chilled down into the mid 60's with the AC. With little kids and wife complaining of cold I tried to switch the room to heat. Front Desk informed me that our side of the building was in cool only mode. No heat available as they cannot run both at once. They suggested we just turn the ac off and the room will magically warm up. It is now... Read more

Was this review helpful? 0 0

  • Aug 13, 2014
  • Hotels and Resorts
  • Rates Increase
  • 34
  • REVIEW RATING 3/5

Recently an organization I belong to was to hold a weekend event at one of the Holiday Inns. We had received what looked like a very good group discount rate. Before I finalized the booking at the hotel, I decided to look up the hotel online. I was directed to a site which claimed to have the best prices. Indeed they did. It was almost 25 % lower than the rate we had negotiated. Turns out the... Read more

Was this review helpful? 0 0

  • Jul 18, 2014
  • Hotels and Resorts
  • Leicester, England
  • Bed Bugs
  • 32
  • REVIEW RATING 3/5

I lived in Holiday Inn Birmingham Snowhill for 15 days ( June 30th - July 14th 2014 ). On Monday 7th July, I feel itch on my arms and i told the reception for change the bed sheet but they didn't do its. My arms have many pimple and i told them again, and when they was changing they see bedbugs in my room, they change the room for me but Mr.Lee (manager) doesn't respond for me until my brother... Read more

Was this review helpful? 0 0

Had an experience with Holiday Inn?

Write a review
Did not find what you were looking for?
 
×
You are reading about Holiday Inn.
Filing a new complaint about
×