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I was a customer of the Holiday Inn at Richmond Virginia leaving on the 16th of May. It was our 34th wedding anniversary. Unfortunately on the night before checking out our 2015 Corvette Stingray was vandalized by someone in the parking lot. Someone had sprayed soda all over the paint causing extensive permanent damage. This was very distressing to us since the hotel was nearly empty that... Read more

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I stayed at the Holiday Inn Fort Washington for a convention in 2014 with my job and was surprised at how out dated the whole building was. I have stayed at multiple holiday inns through my business travel and have never had an issue at other locations. The pool was closed during my stay because of the time of year, the restaurant service was extremely slow too. There are not many hotel... Read more

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I guess (Holiday Inn Regency Hotel, Bar Harbor Maine) Holiday Inn does not publish reviews of guests who are unhappy. They keep saying I mentioned other hotel brands, so they will not publish this review. I did not refer to other "hotel brands" in my review. I think far less of the organization and feel the need to post my review other places. We purchased a full ocean view unit. I was told that... Read more

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Las week I went to the Holiday Inn in Torowa bar. The women's bathroom very bad smells. I went another time and so my experience was very poor service. Thank you. Higinia Add comment

Holiday Inn Express on the beach, Orange Beach, Al. No air conditioning. Maintenance guy came and at least got the fan blowing, just blowing hot air. Called next morning (after not sleeping all night), maintenance guy came in and said " this is not good ", then left. Never saw anyone vacuumn pool or straighten up pool area. Guys were at pool 10-11 am, with many people around, doing masonry work... Read more

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100% FULL

Holiday Inn - Cockroach!
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Went to our room put out two month old to bed shut the lights off with just tv on and boom what scurries along the ceiling into the overhead smoke detector ? A *** roach! I called front desk we were moved but had to re put infant back to sleep and stay up all night making sure no creepy crawl ies went near her, we were not comped or even discounted. We spent over two hundred dollars for a night... Read more

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I had the worst experience at the Holiday Inn downtown Atlanta Centennial Park in Atlanta, GA 30303. The bathroom had a dirty wall with what appeared to have had *** on it. The water was dirty, handle on facet broke.Residue in tub from dirty water! I could not shower that morning. Not only my points should have been given back. My money for the room should be placed back on my card! Add comment

I write this letter with a high level of anger and disappointment.  I recently stayed at the holiday inn woodmead santon in johannesburg. At the time of making the booking I felt secure knowing that the hotel was part of the holiday inn brand and that this hotel will live up to the legacy of other hotels that form part of the ihg rewards. I am always travelling around the world and I feel that... Read more

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Paid two weeks in advance for a Queen suite. Arrived at Holiday Inn and was told Queen suites were all being refurbished and it wasn't their problem I needed a suite all I could have was a Queen room. Complained to customer service and the response was "in our policy we don't have to honor the room type you want, all we have to do is give you a room". Why do they even have a website for... Read more

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I booked a room at for the Holiday Inn Manhattan 6th Ave - Chelsea, 125 West 26th Street, New York, NY. The first lines on the cancellation policy stated that I had until two days later to cancel or I have to pay for one nights stay, for each of the two rooms that I booked. Mt trip got canceled and canceled with both and Holiday inn only a few hours after making the... Read more

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