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My son who lives in Florida called Holiday Inn to make a reservation for me in September because there was no power in my area of Atlanta due to Hurricane Irma. I got to the hotel around 8:00 p.m. The Front Desk clerk (a female) was very unfriendly and had the nerve to...
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Anonymous
Smitty

Annoying desk person. Pay peanuts, get monkeys.Businesses should realize that the desk person is the "point" person ; the first contact a presumptive customer has with the com...

3.7
I liked
  • Leaving
I didn't like
  • Attitude of management
#1115540
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Holiday Inn - Reverse Discrimination check in blacks allowed to check in before whites.
Let me make myself clear just as I told guest relations with IHG/Holiday Inn. I had a prepaid reservation that was guaranteed. I tried to check in early and was told they had no rooms ready for over an hour being sold out the night before. I came back and asked to use...
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1.0
#1017571
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Holiday Inn - Killeen/Ft Hood Texas
Holiday Inn - Killeen/Ft Hood Texas
Holiday Inn - Killeen/Ft Hood Texas
Holiday Inn - Killeen/Ft Hood Texas
Went down to Texas for my daughter to say goodbye to her boyfriend before his deployment. Not happy at all with any part of my stay at the Holiday Inn. 1. Room was dirty. Dead bugs on the floor, very stained carpet and it wasn't vacuumed. Dirt and debris on A/C unit in...
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Anonymous
Anonymous

Have I got this right? You checked into the room, saw how disgusting it was, got no satisfaction from staff, and instead of leaving altogether, you decided to go out and buy...

h.kitchener
h.kitchener

Contact Holiday Inn corporate and tell them about this location. Most problems with local franchisees is due to inept/cheapscate/uncaring management. But, corporate needs to k...

1.1
#1011819
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Heartless Holiday Inn Katy Texas

Holiday Inn
#1095108
Read about Holiday Inn Katy Texas that refused flood evacuees' pets. There can be no excuse for this. I hope the manager rots in ***. Hope people are as rude to him as he is to his guests.
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Noisy Holiday Inn stay

Holiday Inn
#1056346
2.4
Details
Loud party going on in the conference center below my room. Called the front desk finally at 2130 and was told they paid for the conference room until midnight. So I guess they're money matters over mine. Not a great idea to have wall rattling party in a small hotel like this.
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Billing Practices
Cleanliness
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Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
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Short Review on August 23, 2016

Holiday Inn
#905650
Some complaints are justified truly this one is I am a Vietnam vet with service dog and Drs letter mr cox at holiday inn in Cooperstown my refused my reservation because of my dog That's the gratitude for service Occurred August 22 2016 Capt leonard O
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Holiday Inn - Simple Review #1470445387
1/1

Holiday Inn Room Booking Review

Holiday Inn
#895539
Just made a reservation for 2 queen beds at Fultondale, AL Holiday Inn Express on the IHG app. Luckily I called the front desk and got the response "We don't have that room available, our 'inventory' is off." Digital app means your data is accurate and real time.
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The saga continues. Since HOLIDAY INNS has purchased Silver Leaf, my billing has been screwed, and our first trip was terrible. Departing on 2nd trip today, and hope it goes better. We have lost our fast check in - had to wait 45 minutes in line, and was told we had to...
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#904560
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I stayed at this hotel from Aug 2-8 (check-out) to inform of your customers to be careful and avoid this hotel. Last Friday I was working from my room that day and wanted to do my laundry. This hotel offers free service for use of the washer and dryer including...
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1.0
#897125
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I work at a Holiday Inn in Massachusetts. It is an independently owned hotel, and the owners don't spends a dime to update or fix the broken equipment in the kitchen. One of five ovens works properly, the fryolators don't work properly, the flat top rill has a broke...
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#888948
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Booked a room while on Business. Got switched to Holiday Inn Vacations. Purchase 4 days and 3 nights at resort for $249.00 at Myrtle Beach. They told me I could change to another location if I wanted to at booking. Cannot make that long trip. Started trying to book...
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2.8
#885586
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At the HI in Homewood Alabama off I-65 and Lakeshore, last month there was an entry made into my room confirmed by the GM as not belonging to my key card. I went out for about 20 minutes and that was went the kid I saw admiring my watch in the elevator earlier went in...
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Homewood, Alabama
I didn't like
  • Watch was stolen
#881579
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My family and I stopped off for an overnight stay in San Antonio, we book the hotel and prepaid through hotels.com. The room and staff were great and we enjoyed our stay(be it a short one). It was after returning home and checking my credit card statement that I found...
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3.9
I liked
  • Breakfast was great
I didn't like
  • Billing
#863409
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I paid for a two night stay via Priceline at what was advertsed as a 3 star property. This was advertised as a pet friendly hotel. Total cost is $210 including the $50 for incidentals. The room we were given was horrible! It was outdated, dirty, and smelly!!! I...
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1.0
I didn't like
  • Atmosphere
  • Cleanliness
  • Personnel very inconsiderate
#860491
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