Holiday Inn - Cockroach!

Went to our room put out two month old to bed shut the lights off with just tv on and boom what scurries along the ceiling into the overhead smoke detector ?A *** roach!

I called front desk we were moved but had to re put infant back to sleep and stay up all night making sure no creepy crawl ies went near her, we were not comped or even discounted. We spent over two hundred dollars for a night of terror. For that money we expected far better and should have been offered a free stay at another location. I frequent holiday inn at one specific location but that night it was full booked so we turned to the Marlboro mass location.

Horrible!!!They would not even give us our AAA membership discount.

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Facilities and Services

  • What I liked
      No items
  • What I disliked
    • Cleanliness
    • Value

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Sanitary Conditions
Review category
Hotels and Resorts
review #646809 by

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Jul 07, 2015 #1004690

I was refunded my payment , still would never recommend. Horrible and am now scared of hotel rooms

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