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Booked a room while on Business. Got switched to Holiday Inn Vacations. Purchase 4 days and 3 nights at resort for $249.00 at Myrtle Beach. They told me I could change to another location if I wanted to at booking. Cannot make that long trip. Started trying to book...
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2.8
#885586
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At the HI in Homewood Alabama off I-65 and Lakeshore, last month there was an entry made into my room confirmed by the GM as not belonging to my key card. I went out for about 20 minutes and that was went the kid I saw admiring my watch in the elevator earlier went in...
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Homewood, Alabama
I didn't like
  • Watch was stolen
#881579
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My family and I stopped off for an overnight stay in San Antonio, we book the hotel and prepaid through hotels.com. The room and staff were great and we enjoyed our stay(be it a short one). It was after returning home and checking my credit card statement that I found...
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3.9
I liked
  • Breakfast was great
I didn't like
  • Billing
#863409
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I paid for a two night stay via Priceline at what was advertsed as a 3 star property. This was advertised as a pet friendly hotel. Total cost is $210 including the $50 for incidentals. The room we were given was horrible! It was outdated, dirty, and smelly!!! I...
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1.0
I didn't like
  • Atmosphere
  • Personnel very inconsiderate
  • Cleanliness
#860491
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Short Review on May 20, 2016

I work at the Holiday Inn Express in Downtown Baton Rouge from the experience working there is horrible. The management is the biggest problem that seems to go unnoticed. Place haven't even been open a full year yet and they probably had almost 20 to 30 turnovers sad to say. They really need to look into the management before they make a bad look on sales in the downtown area
1.0
Details
Cleanliness
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Quality of Accommodation
Value for money
Website
#851555
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Holiday Inn Room Booking Review

I have paperwork for a one night stay. I was charged for 1 week. Almost $1200. The GM (Sal) of the North Attleborro location was not apathetic at all. Made it seem like it was no big deal stating it will come off and hung up on me!
1.0
Details
Customer service
Quality of Accommodation
Staff
#847122
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Reservation made by my son for a cruise from Galveston, had to cancel the cruise due to reasons beyond my control. Royal Caribbean and Southwest had no issue returning my money. I'm told by Holiday Inn this is a non refundable rate of 335.00 in which they have...
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Anonymous
Anonymous

whats a "Joel room"?

1.3
#833268
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my daughter is very sick and are not able to take the trip. I need to cancel this program and was told I could not I have lost money and will not be signing up for anything else online again it is a ripoff.
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Anonymous
Anonymous

Same issue as I - I am trying to cancel a reservation that I have been charged for 335.00 in Galveston TexasNever gain booking a Holiday Inn, even their headquarters are of no...

1.0
#816912
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Hotel Accommodation Review

Requested an early check in they told me 130, came at 130 basically told me who the *** do you think you are come back at 3 o'clock ***. Unacceptable
2.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Staff
Website
#788800
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Called front desk to ask if there is a master remote or some way to adjust brightness on tv. They send a security guard to play with remote and TV, nothing I haven't done already. I get a phone call from a front desk clerk named Rainey and I am told they don't know...
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I liked
  • Leaving
I didn't like
  • Tv does not work
  • Personnel very inconsiderate
  • Namely front girl named rainey
#747836
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