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Reservation made by my son for a cruise from Galveston, had to cancel the cruise due to reasons beyond my control. Royal Caribbean and Southwest had no issue returning my money. I'm told by Holiday Inn this is a non refundable rate of 335.00 in which they have...
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Anonymous
Anonymous

whats a "Joel room"?

1.3
#833268
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my daughter is very sick and are not able to take the trip. I need to cancel this program and was told I could not I have lost money and will not be signing up for anything else online again it is a ripoff.
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Anonymous
Anonymous

Same issue as I - I am trying to cancel a reservation that I have been charged for 335.00 in Galveston TexasNever gain booking a Holiday Inn, even their headquarters are of no...

1.0
#816912
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Called front desk to ask if there is a master remote or some way to adjust brightness on tv. They send a security guard to play with remote and TV, nothing I haven't done already. I get a phone call from a front desk clerk named Rainey and I am told they don't know...
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I liked
  • Leaving
I didn't like
  • Tv does not work
  • Personnel very inconsiderate
  • Namely front girl named rainey
#747836
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Short Review on May 20, 2016

Holiday Inn
#851555
1.0
Details
I work at the Holiday Inn Express in Downtown Baton Rouge from the experience working there is horrible. The management is the biggest problem that seems to go unnoticed. Place haven't even been open a full year yet and they probably had almost 20 to 30 turnovers sad to say. They really need to look into the management before they make a bad look on sales in the downtown area
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Cleanliness
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Quality of Accommodation
Value for money
Website

Holiday Inn Room Booking Review

Holiday Inn
#847122
1.0
Details
I have paperwork for a one night stay. I was charged for 1 week. Almost $1200. The GM (Sal) of the North Attleborro location was not apathetic at all. Made it seem like it was no big deal stating it will come off and hung up on me!
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Customer service
Quality of Accommodation
Staff

Hotel Accommodation Review

Holiday Inn
#788800
2.0
Details
Requested an early check in they told me 130, came at 130 basically told me who the *** do you think you are come back at 3 o'clock ***. Unacceptable
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Holiday Inn Room Review

Holiday Inn
#706552
1.0
Details
I'm very disappointment with holiday inn express staff, I was giving a bath room for a disable person, I didn't request this room, it was giving with out my authorization, at the present moment I'm not a happy person. The rate was high for the errors they did. They should be on shame on you news report. I would not rent a room again.
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Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Quality of Accommodation
My wife and I stayed here for 4 days back in July. My car sustained damage from the mowing company hired by the hotel. The hotel manager asked me to get a quote, which I did, and took most of my Saturday morning to do. Repeated calls and even a certified letter to the...
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1.8
I didn't like
  • Attitude of management
#724886
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stayed at the holiday in (airport location Shreveport La.) on 10/17/15 and at approx. 11:00 pm someone knocked on the door and attempted to force there way into my room. i was able to force them out and lock the door. the keyed entry point at the exterior of the...
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3.0
Caldwell, Texas
I liked
  • Swimming pool
I didn't like
  • Condition of building
#719526
Reply to reviews
I BOOKED A ROOM FOR TWO WITH A KING SIZE BED FOR OCT 6 & 7 AND CHECK OUT ON THE 8TH. APPROXIMATELY ONE LATER WE DECIDED TO GAO AND VISIT OUR DAUGHTER IN VICTOR , NEW YORK. I TRIED TO CANCEL AND WAS TOLD I WOULD BE CHARGED HALF OF THE FEE WHIH WOULD COME TO $...
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#699433
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spent a night at your location in Terre Haute Indiana...young gal working was rude after checking in an telling her I had knee surgery an I needed very little walking got a great location until I used my key card did not work..had to walk with all my stuff to front...
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2.0
I liked
  • Breakfast was great
#699164
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Just returned from a stay at the Holiday Inn on Route 72 in Manahawkin NJ only to find that the bug bites on my legs and arms that are also on my Husband's and my Grandchilrens body are in fact BED BUG bites. The medi walk-in center gave us ointment and antibotics but...
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I didn't like
  • Fact our bed had bed bugs
#686272
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I really do not like how you all played me on this hotel. This is not a hotel its a motel ive never been to a 3star hotel that looked or smelled like this the maintenance men had to come in twice because the heating was blowing out cold air i will never go thru u all...
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#665952
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I was a customer of the Holiday Inn at Richmond Virginia leaving on the 16th of May. It was our 34th wedding anniversary. Unfortunately on the night before checking out our 2015 Corvette Stingray was vandalized by someone in the parking lot. Someone had sprayed...
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1.0
I didn't like
  • Promises not kept
  • Manager lied to us
#657987
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