Holiday Inn Reviews and Complaints
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2
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resolved
176
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What was your experience with Holiday Inn?
Customers don't like
- Attitude of management
- Value
- Personnel very inconsiderate
Customers like
- Leaving
- Breakfast was great
- Swimming pool
My son who lives in Florida called Holiday Inn to make a reservation for me in September because there was no power in my area of Atlanta due to Hurricane Irma. I got to the hotel around 8:00 p.m. The Front Desk clerk (a female) was very unfriendly and had the nerve to...
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Product
I liked
- Leaving
I didn't like
- Attitude of management
Heartless Holiday Inn Katy Texas
Read about Holiday Inn Katy Texas that refused flood evacuees' pets. There can be no excuse for this. I hope the manager rots in ***. Hope people are as rude to him as he is to his guests.
Product
Noisy Holiday Inn stay
Loud party going on in the conference center below my room. Called the front desk finally at 2130 and was told they paid for the conference room until midnight. So I guess they're money matters over mine. Not a great idea to have wall rattling party in a small hotel like this.
Let me make myself clear just as I told guest relations with IHG/Holiday Inn. I had a prepaid reservation that was guaranteed. I tried to check in early and was told they had no rooms ready for over an hour being sold out the night before. I came back and asked to use...
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Featured
Holiday Inn - Killeen/Ft Hood Texas
Went down to Texas for my daughter to say goodbye to her boyfriend before his deployment. Not happy at all with any part of my stay at the Holiday Inn. 1. Room was dirty. Dead bugs on the floor, very stained carpet and it wasn't vacuumed. Dirt and debris on A/C unit in...
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Anonymous
Have I got this right? You checked into the room, saw how disgusting it was, got no satisfaction from staff, and instead of leaving altogether, you decided to go out and buy...
h.kitchener
Contact Holiday Inn corporate and tell them about this location. Most problems with local franchisees is due to inept/cheapscate/uncaring management. But, corporate needs to k...
Short Review on August 23, 2016
Some complaints are justified truly this one is I am a Vietnam vet with service dog and Drs letter mr cox at holiday inn in Cooperstown my refused my reservation because of my dog That's the gratitude for service Occurred August 22 2016 Capt leonard O
Barton, New York
The saga continues. Since HOLIDAY INNS has purchased Silver Leaf, my billing has been screwed, and our first trip was terrible. Departing on 2nd trip today, and hope it goes better. We have lost our fast check in - had to wait 45 minutes in line, and was told we had to...
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I stayed at this hotel from Aug 2-8 (check-out) to inform of your customers to be careful and avoid this hotel. Last Friday I was working from my room that day and wanted to do my laundry. This hotel offers free service for use of the washer and dryer including...
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Holiday Inn Room Booking Review
Just made a reservation for 2 queen beds at Fultondale, AL Holiday Inn Express on the IHG app. Luckily I called the front desk and got the response "We don't have that room available, our 'inventory' is off." Digital app means your data is accurate and real time.
Similar to Holiday Inn
I work at a Holiday Inn in Massachusetts. It is an independently owned hotel, and the owners don't spends a dime to update or fix the broken equipment in the kitchen. One of five ovens works properly, the fryolators don't work properly, the flat top rill has a broke...
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Annoying desk person. Pay peanuts, get monkeys.Businesses should realize that the desk person is the "point" person ; the first contact a presumptive customer has with the com...