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I guess (Holiday Inn Regency Hotel, Bar Harbor Maine) Holiday Inn does not publish reviews of guests who are unhappy. They keep saying I mentioned other hotel brands, so they will not publish this review. I did not refer to other "hotel brands" in my review. I think...
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Anonymous
Anonymous

TripAdvisor and Yelp list lots of unfavorable reviews about this place. There are less expensive hotels with better reviews. Some are on the water. If we went to Bar Harbor ag...

Bar Harbor, Maine
I didn't like
  • No air conditioning
  • Bed bugs
  • Downgraded without compensation
#655592
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Holiday Inn Express on the beach, Orange Beach, Al. No air conditioning. Maintenance guy came and at least got the fan blowing, just blowing hot air. Called next morning (after not sleeping all night), maintenance guy came in and said " this is not good ", then left....
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2.8
Loxley, Alabama
#649705
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Featured 100% full

Holiday Inn - Cockroach!
Holiday Inn - Cockroach!
Went to our room put out two month old to bed shut the lights off with just tv on and boom what scurries along the ceiling into the overhead smoke detector ? A *** roach! I called front desk we were moved but had to re put infant back to sleep and stay up all night...
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Anonymous
Anonymous

I was refunded my payment , still would never recommend. Horrible and am now scared of hotel rooms

1.0
I didn't like
  • Cleanliness
  • Value
#646809
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Holiday Inn Basildon Review

Holiday Inn
#665950
Shortchanged £17 by bar staff ! Holiday inn Basildon
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Holiday Inn Accommodation Review

Holiday Inn
#660148
2.1
Details
Me and my boyfriend stayed at the holiday inn on newtown rd in danbury ct . We were in bed undressed and the door opened the front desk gave another couple the key to our room and they walked in on us . The manager only gave us a discount on the room and acted like it was no big deal . I want a refund and never will stay at another holiday inn. Horrible customer service !!!
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Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Website

Sanitary Conditions Review

Holiday Inn
#653786
Las week I went to the Holiday Inn in Torowa bar. The women's bathroom very bad smells. I went another time and so my experience was very poor service. Thank you. Higinia
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Holiday Inn - Review about Hotel from Ridgeland, Mississippi

Holiday Inn
#608802
1.0
Details
I had the worst experience at the Holiday Inn downtown Atlanta Centennial Park in Atlanta, GA 30303. The bathroom had a dirty wall with what appeared to have had *** on it. The water was dirty, handle on facet broke.Residue in tub from dirty water! I could not shower that morning. Not only my points should have been given back. My money for the room should be placed back on my card!
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Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability
I write this letter with a high level of anger and disappointment.  I recently stayed at the holiday inn woodmead santon in johannesburg. At the time of making the booking I felt secure knowing that the hotel was part of the holiday inn brand and that this hotel will...
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#599759
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Paid two weeks in advance for a Queen suite. Arrived at Holiday Inn and was told Queen suites were all being refurbished and it wasn't their problem I needed a suite all I could have was a Queen room. Complained to customer service and the response was "in our policy...
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Anonymous
Anonymous

You are NOT guaranteed a room type, it is merely a preference that they try to honor.

2.3
#592065
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Holiday Inn - Mislead cancelation policy and given the runaround
I booked a room at Hotels.com for the Holiday Inn Manhattan 6th Ave - Chelsea, 125 West 26th Street, New York, NY. The first lines on the cancellation policy stated that I had until two days later to cancel or I have to pay for one nights stay, for each of the two...
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1.4
#575853
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Originally booked for 4 nights, stayed for 2 nights. Booked through Reservation Counter (which I thought was the reservation system for the hotel). Booked a "upgraded ocean view room" in main hotel with "oceanfront balcony". I called the Reservation Counter and...
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#553120
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I went into your store on center drive in N Charleston SC. to have a 130 copies made and laminated at a cost of 130.00. I told them i would be in the next day to pick them up. I tried calling at least 5 times and was on hold as long as 18 Minutes.So I drove to the...
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#548220
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Hi. My name is harun karabudak wants to check in 24 09 2014 for holiday inn ankara but the toom was full of smoke sneling and i wohld like to change my toom bit hotel management said we cant change your room and adviced me to stay another hotel. I am still waiting at...
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#538208
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TERRIBLE customer service! I made reservations in person weeks prior to arrival. Reserved six rooms for a 45 yr college reunion, specifically requesting ground floor rooms, since a few participants have mobility issues. I reconfirmed twice before the date, by phone...
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1.8
#533904
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