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I booked 1 night at Holiday Inn Newark Airport, asked for two bed room. The front desk gave me the wrong room type and so I had to move 3 times with 4 cases and several bags.

Later at night, when I was trying to take a shower, the tub doesn't drain water! So, I asked for help. The answer came back to me that the worker got off time, and the staff was relunctant to change my room. And, it is 1 AM now. I don't want to change the room, all the suitcases were opend up!!!

It's too late, so I told them to give a discount when I check out tomorrow. They told me it got nothing to do with the money!!! Of course it does! I paid fo the service but I don't get it! "Then that's not our problem."

Review about: Holiday Inn Room.

Monetary Loss: $92.

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Anonymous
#36308

I too had a problem with this hotel. The Manager on Duty was the worst person ever!

You should complain to Guest Relations; I had to and was awarded some points for my inconvenience.

You should also invest $5 in putting a complaint on Thesqueakywheel.com; once you do that they're sure to listen!

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